Inside M&S
November. 11,2023Filmed over a year and with unprecedented access, cameras have been invited for the first time ever inside every corner of Marks and Spencer, from top-secret development kitchens at HQ to shop floors across the nation.
Seasons & Episode
We follow store manager Dior preparing for the move to a new 15-million-pound shop, the creation of a new Percy Pig product that the marketing team are hoping will rescue the little-known beauty department, and the daring and bold new women's autumn clothing range launched after years of fighting bad reviews and poor sales.
The episode highlights M&S’s substantial investment of nearly half a billion pounds in 2023, focused on new store ventures. The largest of these new stores is situated in the Lakeside Shopping Centre, but there’s a race against time to get it ready for the holiday season, particularly for Christmas shoppers. The episode also follows the journey of product developer Abbie, who is working to bring a new and innovative twist to traditional classic biscuits. Her efforts to revolutionize the biscuit market by introducing new variations are explored.
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